Privacy policy

At youhomey, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we process your personal data when you visit our website https://youhomey.com (regardless of where you visit us from) and will inform you about your privacy rights and how the law protects you.

1. Data controller

• Owner: Youhomey Global S.L.U
• Tax ID (NIF/CIF): B88064050
• Registered address: Paseo Castellana 121, Esc Dcha, 4 B 28046 Madrid
• Email: info@youhomey.com

2. What data do we collect and for what purpose?

We collect and process the personal data you provide through the contact and quote request forms on our website. The data we may collect includes:

• Identity data: First and last name.
• Contact data: Email address and phone number.

We process this data for the following purposes:

• To manage your request: To respond to your enquiries and provide you with the information or quote for our services (Guaranteed Rent, Sell with Returns, etc.) that you have requested from us.
• For commercial communications: If you give us your explicit consent, we may send you communications about our services, blog articles and industry news we consider of interest to you. You can unsubscribe at any time.

3. Legal basis for processing data

The legal basis for processing your data is your explicit consent, which you grant us by ticking the privacy policy acceptance box before submitting a form.

4. Who do we share your data with?

youhomey will not transfer your personal data to third parties, unless there is a legal obligation to do so. It is possible that our technology service providers (such as our hosting or email marketing service providers) may have access to the data, but always under a strict confidentiality agreement and solely for the provision of the service.

5. How long will we keep your data?

The personal data provided will be kept for as long as the business relationship is maintained, or for as long as necessary to comply with legal obligations.

6. What are your rights?

You have the right to obtain confirmation as to whether youhomey is processing your personal data. You also have the right to:

• Access your personal data.
• Request the rectification of inaccurate data.
• Request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request the restriction of the processing of your data.
• Request the portability of your data.
• Object to the processing of your data.

You can exercise your rights by sending an email to info@youhomey.com, indicating the right you wish to exercise and attaching a copy of your ID card or identification document.

7. Security measures

youhomey has adopted the necessary technical and organisational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorised third parties.