Privacy Policy

Last update: March 4, 2024

 

In compliance with Regulation (EU) 2016/679 of the European Parliament, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and regulations that develop it, the personal data that the CLIENT or user provides YOUHOMEY will be incorporated into a file owned by YOUHOMEY to cover the purposes of maintaining established commercial and contractual relationships, as well as informing about updates and improvements to services, authorizing the CLIENT to use the data for the indicated purposes. .

 

TREATMENT, PRESERVATION AND SAFETY GUARANTEE

The client is obliged to provide their real data. The CLIENT will be responsible for the veracity of the data provided and for the damages caused to YOUHOMEY or third parties due to the breach of the indicated obligation.

Our entity will only process the data, strictly necessary for the correct management of the contractual relationship and/or provision of services, and it will be exclusively those that you have provided us.

In case of contracting services with YOUHOMEY:

    • Inform the client about the use of the service, its management, notices of improvements, notification of incidents, response to tickets and incidents, technical assistance, notices of any kind related to the service.
    • Quality surveys, complaints, suggestions.
    • Due to requirements of an operational nature, administrative and documentary management, budgets, delivery notes, invoices (all to comply with the obligations established in current legislation, in particular in commercial and tax matters).
    • Inform or notify the client of the expiration of the contracted services, either by phone, SMS and email.
    • Affiliate or reseller account management with email and phone notifications, help and advice via email and phone to improve your affiliate performance.
    • Sending newsletters (optional) with the following content: commercial communications about our products, promotions, offers or services, free content, calls for events in your area, publications on our blog. In any case, the authorization to process your data for this purpose is voluntary and its refusal would only result in the fact that you would not receive any more emails of the contents described in this point. In each email you receive of this type you will have a link to manage the cancellation permanently.
    • The use of cookies on our web pages has the sole purpose indicated in the following link: https://youhomey.com/aviso-legal/
    • In the case of candidates for future jobs by sending their CV, said data is used for the current selection process and future selection processes.

Your data will not be communicated to any third party, except in force legal obligations. In the event that this possibility changes, you will be duly informed, requesting your consent for said assignment. 

YOUHOMEY undertakes not to assign, sell, or share the data with third parties without your express approval.

We inform you that international transfers will not be made either.

YOUHOMEY adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of persons physical with regard to the processing of personal data and the free circulation of these.

We inform you that in YOUHOMEY there are mechanisms that guarantee the security, confidentiality and integrity of all the information stored by and for the use of the services offered through the Web Portal, necessary to safeguard their security as required by Royal Decree 1720. /2007 that regulates the regulation of security measures for automated files that contain personal data. 

Notwithstanding the foregoing, the CLIENT or user must know that the total security of computer systems can never be fully guaranteed.

If you choose to leave our website through links to websites that do not belong to our entity, YOUHOMEY will not be responsible for the privacy policies of said websites or for the cookies that they may store on the user's computer.

However, based on the legitimate and necessary interest for our activity, it is possible that some of our services require tasks that will be carried out by external suppliers, such as logistics companies, computer management software companies, email marketing, etc.

These services provided by third parties are necessary for the development of our activity and, at all times, the processing of the data carried out is governed by a contract that links the person in charge with our entity. In no case will they use the information for other purposes and will treat it in accordance with the guidelines stipulated by our entity, in accordance with its privacy policy and current regulations on data protection.

Our entity in its commitment to the privacy and protection of data of the User, will choose only service providers that offer sufficient guarantees to apply appropriate technical and organizational measures, so that the treatment is in accordance with the applicable legislation on data protection and guarantee the protection of the User's rights.

Idealista, SAU, with registered office at Plaza de las Cortes 2, 5ª, 28014 - Madrid, Spain. That it provides us with the digital platform service with available advertising spaces.

Habitatsoft, SL with CIF: B61562088 and address at C/ Juan Ignacio Luca de Tena nº 7

28027 Madrid. That it provides us with the digital platform service with available advertising spaces.

Bufete Pérez-Álvarez, SLP, with CIF: B86996527 and registered office at 28046-Madrid, Paseo de la Castellana number 121, esc. right 4º A and B. That it provides us with the service of fiscal, accounting, labor and administrative management.

Tasker CRM, SL, with CIF: B87010260 and address at Calle Ángel Muñoz, number 22, CP 28043 in Madrid. That provides us with the customer management software service.

We inform you that, as a data hosting service provider, and by virtue of the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), retains for a period maximum of 12 months the essential information to identify the origin of the data stored and the moment in which the provision of the service began.

The personal data that you provide us will be kept, as long as the current contractual relationship is maintained, or for a period of four years, following the regulations for tax purposes.

The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or to safeguard public safety, making it available to judges and/or courts or the Ministry that so requires. .

 

RIGHTS

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user via email to: reservas@youhomey.com or at the address Calle Hortaleza 51, 1 Dcha, 28004 – Madrid (Spain), to do so, you must send your request to our entity, attaching a copy of your ID, passport or other equivalent document proving your identity.

Likewise, YOUHOMEY will cancel or rectify the data when they are inaccurate, incomplete or have ceased to be necessary or relevant for their purpose, in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data. .

 

MODIFICATION

YOUHOMEY can modify these privacy policies, to adapt them to the legislative or jurisprudential measures, on personal data that appear, for which reason it is required to read it, each time you provide us with your data through this website.

 

NEWSLETTER SUBSCRIPTION

We have a subscription form to our newsletters, for which we inform you and give us your consent to the incorporation of your data into the file for which we are responsible and which has been duly registered with the Spanish Agency for Data Protection with the purpose of sending you our newsletters.

Our policy, with respect to email, is focused on sending only communications that you have requested to receive.

The user may unsubscribe from any of the subscription services to stop receiving blog articles and commercial communications by sending an email with the subject of the message "unsubscribe" to the following email address: reservas@youhomey.com

Our entity will continue to keep your information for the sending of commercial communications that are considered of interest to you, as long as its deletion is not requested by the interested party.

 

Out

For any litigious matter that concerns the youhomey.com website, Spanish law will be applicable, with the Courts and Tribunals of MADRID being competent.

If you wish to obtain additional information on the exercise of your rights, you can also contact the Spanish Agency for Data Protection.

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